Responding to the COVID-19 pandemic has been overwhelming and disruptive to most, if not all healthcare organizations around the world. Sunquest recognizes the impact this has had on our customers, employees and partners, and we are doing our part to deliver service, product, compassion and care to those working tirelessly every day to protect the community.
Collaboration, coordination and communication are key to building best practices and responsiveness for our customers. Below you will find resources Sunquest has available today to help support healthcare organizations with managing the demands associated with the COVID-19 outbreak.
Sunquest understands the attention a critical system requires and is there to support you whenever needed. Learn more about our business continuity and disaster recovery plans.
LEARN MOREA new series of Ad Hoc Report Writer templates has been developed to provide a consistent, efficient and accurate set of reports to aid in COVID-19 reporting. The templates have been designed for reporting within the client organization, as well as responding to the federal request for reporting to the Department of Health and Human Services (HHS). The COVID-19 templates provide:
As an Ad Hoc Report user, you may access the report templates and instructions in the SUN Community. Get started now.
ACCESS INSTRUCTIONSNot yet an Ad Hoc Report user?
For real-time integrated COVID-19 reporting to your state DOH, Sunquest offers solutions to support your compliance goals. This includes the ability to modify an existing Sunquest electronic lab report (ELR) to include the expanded US Department of Health & Human Services (HHS) requirements, as well as to provide for new integration support.
With the addition of new testing and instrumentation for performing COVID-19 testing, and the reporting of data to public health agencies to monitor the outbreak, Sunquest connectivity options help enable more efficient workflow and turnaround, especially important as the demand for testing increases worldwide.
As the leader in laboratory and diagnostic information systems, Sunquest is making it a priority to ensure you have the technology available to support COVID-19 testing and make a difference in helping to stop the spread of the virus. Below is a list of instrument interfaces that can be used for COVID-19 testing. We stand ready to assist with rapid deployment of these interfaces.
If you require an interface for any instrument listed above or a different instrument not listed, please contact your Account Executive.
Looking to set up an interface with a new reference lab during the COVID-19 pandemic? Our priority is to help keep you connected with the reference labs performing COVID-19 testing. Below is a list of laboratories / vendors that Sunquest currently interfaces with.
Contact your Account Executive if there is a specific vendor not listed that you would like to set up a connection with and we will evaluate your request.
The Sunquest COVID-19 Essential Suite provides labs with a set of tools to quickly stand up testing and broaden interoperability reach to physician customers. The offering includes rapid implementation of electronic COVID-19 test orders and reliable results support, including support for pooled testing, instrument connectivity, and workflows for both active and past infection through RT-PCR and serology testing. Scale quickly for COVID-19 test volume while offering your customers electronic orders and results support.
Sunquest Mitogen LIMS is a comprehensive and flexible molecular and genetic laboratory information management system to support the science and business of molecular testing and personalized medicine. As COVID-19 continues to spread throughout the world, Sunquest Mitogen LIMS for COVID-19 is now available with two pre-configured RT-PCR workflows for labs looking to quickly stand up testing in response to the pandemic.
LEARN MORE WATCH VIDEOSunquest Physician Portal is an industry-leading browser-based solution providing a solid, secure foundation for clean orders and reliable results reporting, 24/7/365. As the demand for COVID-19 testing increases throughout the world, Sunquest Physician Portal for COVID-19 helps labs support clinicians who need to quickly place orders and receive results for COVID-19 tests, while also focusing on efficiency and accuracy within their organization. Additionally, the Sunquest Physician Portal supports pooled testing orders and results workflow, with configurable pool size, for efficient throughput and turnaround.
LEARN MORESunquest WorldCare™ Disease Surveillance and Outbreak Management is a software solution for public health departments, laboratories and health practitioners to investigate disease incidents, track transmission, and proactively prevent outbreaks. As COVID-19 continues to grow and spread throughout the world, Sunquest customers in the United States, Canada, Australia, and most recently Qatar, have been able to quickly respond by leveraging their system tools to heavily support their novel coronavirus work and help achieve their community wellness goals.
LEARN MORE WATCH VIDEOA COVID-19 Community group has been developed in the SUN Community to provide our clients with helpful and relevant product and process guidance amid the COVID-19 pandemic.
The purpose for this SUN group is to be of immediate service to our clients with:
This resource guide has been developed for clients to use during – as well as to prepare for – COVID-19 pandemic activity. Log into SUN to access the Sunquest Pandemic Product Support Guide.
PRODUCT SUPPORT GUIDEWith staff changes, change in job roles and responsibilities, or even illness, Sunquest iMentor provides your organization with the education tools necessary to adapt quickly. To support COVID-19 related training needs, learning content for the following products has been made available to all customers, through May 2020:
Product catalogs and product specific courses allow you to select what education is needed on the fly, enabling quick guidance and support as you need it.
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