Privacy Policy

Sunquest Information Systems Privacy Policy

Sunquest Information Systems is dedicated to safeguarding your Personal Information. This Privacy Policy ("Policy") explains how we collect, use, safeguard and share your Personal Information. This Policy applies to your use of the Sunquest Information Systems internet website (“Website”).

As referenced in this Policy, the term "Personal Information" means any information that can be used to identify a natural person, but will not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public information.

Information We Collect From You

Should you choose to request additional information about our Products, Services or register to participate in Sunquest hosted events, you will be asked to provide us with Personal Information of a business nature that may include your name, e-mail address, telephone number, or other related identifying information.

When you become a Sunquest Information Systems client, Personal Information will be collected from you to enable us to provide you with Services, including application support, system implementation and consultation, and associated administrative support functions. The type of Information collected will include business-relevant data such as your name, title, street address, e-mail address, etc.

As a Sunquest Information Systems client, you will additionally have the opportunity to participate in public forums within the Website such as bulletin boards, chat rooms, blogs or product discussion forums. In participating in such public forums, any Personal Information that you voluntarily submit within such forum may be seen by parties other than Sunquest Information Systems and such third parties may use your Personal Information to contact you for purposes unrelated to your posting. Any Personal Information submitted in such a forum is not within the control of Sunquest Information Systems and is not subject to this Privacy Policy.

Tracking Technologies

Technologies such as cookies, beacons, tags and scripts are used by us and our partners as well as our analytics and other service providers. These technologies are used in many ways, including sales and marketing, administering and improving the Website(s), gathering information about our user base, verifying login status, providing improved customer service, deterring or detecting fraud, and providing users with a customized experience. We collect information based on the use of these technologies on an individual as well as aggregated basis.

We collect information about your use of our Service, such as IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and related data, and store it in log files. We use this information to administer the Service and to gather information about our user base as a whole, and to improve the content of our Service and the quality of our Service.

Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Sites, but your ability to use some features or areas of our Sites may be limited.

Use of Information

We may use information about you for various purposes, including to:

  • Determine your location and manage the service, including your access to certain content and your ability to connect with others, based on your location;
  • Facilitate and improve your experience;
  • Respond to your comments, questions and requests and provide customer service;
  • Manage your User Content (defined below) and your ability to use, access, post to, or remove User Content;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Improve our Service or other Sunquest Information Systems products and services;
  • Monitor and analyze trends, usage and activities;
  • Link or combine with information we get from others to help understand your needs and provide you with better service;
  • Contact you regarding your use of our Products;
  • Provide you with notices related to our Service and other Sunquest Information Systems products and services;
  • Conduct research and analysis, including surveys;
  • Prevent fraudulent transactions and monitor against threats;
  • Carry out any other purpose disclosed elsewhere in this Privacy Policy, or at the time you provide your information; and
  • Any other purpose to the extent not prohibited by applicable law or inconsistent with this Privacy Policy, unless you otherwise consent.

Information You Disclose Publicly or to Others

The Service is designed to permit you to submit ideas, user profiles, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions or other content, including Personal Information (collectively, “User Content”). We or others may store, display, reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed) and may or may not attribute it to you. Any User Content you post on the Service will be accessible by the general public, including, but not limited to, other users of the Service, Internet search engines and indexing services. Others may have access to this User Content and may have the ability to share it with third parties. Please think carefully before deciding what information you share, including Personal Information, in connection with your User Content. Please note that that we may not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available on the Service or what others do with information you share with them on the Service. We are not responsible for the accuracy, use or misuse of any User Content that you disclose or receive from third parties through the Service. We are not responsible for User Content you submit to third party services via our Service.

Promotional Communications

You can ‘opt out’ of receiving certain promotional email communications from us at any time by doing the following: Follow the instructions provided in those communications or click on the unsubscribe link in any promotional email you receive from us.

Please note that your ‘opt out’ is limited to the email address used and will not affect subsequent subscriptions. If your ‘opt out’ is limited to certain types of communications, then the ‘opt out’ will be so limited.

Even if you ‘opt out’ of receiving promotional communications, we may continue to send you non-promotional communications, such as those about your use of the Service or our ongoing business relations.

How We Use Your Information

In the limited situations where Sunquest Information Systems collects your Personal Information directly (i.e., Information of a business nature collected as a result of your relationship with us as a client), we will limit the use of your Personal Information to that which is necessary for our provision of Services to you and that are compatible with the purposes for which you originally provided us such Personal Information or for which you subsequently approve. We may use your Personal Information to contact you, improve this site, provide you with information you requested or provide you with additional information, which Sunquest Information Systems believes may be of interest to you. We may also use this information to respond to your inquiries, provide you with technical support and enforce our Terms and Conditions and other policies governing use of the Website.

When specifically acting as data controller, we will take reasonable steps to ensure that the Personal Information is pertinent to its intended use, accurate, complete, and current. When in possession of any Personal Information (including sensitive Personal Information), we act in accordance with all laws and regulations applicable to us in the countries in which we do business (i.e., Health Insurance Portability and Accountability Act, Data Protection Act of 1998, etc.).

Information Shared With Third Parties

In our delivery of services to you, we may encounter situations where we have a need to share Personal Information with our third party partners. In such case, we will obtain assurances from our third party partner to safeguard Personal Information in conformance with this Policy and any other relevant law or regulation. In addition, we will limit the use of Personal Information to that which is necessary for our provision of services to you and that are compatible with the purposes for which you originally provided us such information or for which you subsequently approve. Unless otherwise stated in this Policy, we do not share, sell, rent, or trade any information with third parties. Sunquest Information Systems will not sell or rent your Personal Information to any other company or organization. Sunquest Information Systems may share your information with third party service providers who perform marketing or other services on our behalf.

Sunquest Information Systems may access and/or disclose your Personal Information to law enforcement officials, regulatory agencies or other third parties as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of illegal activity that may expose us to legal liability or costs, to enforce our policies governing the Websites and for regulatory compliance.

Sunquest Information Systems may also disclose your Personal Information in connection with corporate restructuring, merger or consolidation with, or sale of substantially all of our assets to a third party. We do not guarantee that any entity receiving such Personal Information in connection with one of these transactions will abide by this Privacy Statement.

Linked Websites

For your convenience, we may provide links within the Website to third party websites, though this Policy does not cover any interactions you may have with the third parties. Any information you may wish to share with such third parties will be subject to the third parties' applicable privacy policies.

The Security of Your Information

We will take reasonable precautions to protect Information (including sensitive personal information) from loss, misuse and unauthorized access, disclosure, alteration and destruction where any such precautions are within our control. Your information is processed and stored on controlled servers with restricted access. Unfortunately, we cannot ensure or warrant the security of any information you transmit to our Websites, and you do so at your own risk. As a consequence, Sunquest Information Systems disclaims any warranties or representations relating to maintenance or nondisclosure of private information.

Correcting Your Information

Where we are in control of Personal Information, we allow you reasonable access to your Personal Information, and we will take reasonable steps to permit you to correct, amend, and/or delete Personal Information that is demonstrated to be inaccurate, except where the rights of other persons would be violated.


Sunquest Information Systems’ products are not designed for use by children and as such, the Website is not designed to appeal to children under the age of 13. If you are under the age of 13, you must obtain the authorization of a responsible adult (parent, legal custodian, or teacher) before using or accessing our Website. Though we do not knowingly collect or maintain Personal Information from children under the age of 13, in the event that we discover such Information under our control, we will make every effort to delete the Information as soon as reasonably possible.

Enforcement of this Policy

We train our employees on the proper handling of your Information and we conduct audits of our relevant privacy practices to ensure our employees' adherence to this Policy.

Changes to the Policy

Sunquest Information Systems may update this Policy from time to time by posting the then-current Policy to the Website. We reserve the right to change this Privacy Policy at any time, including material changes. Any changes will be effective immediately upon the posting of the revised Privacy Policy and your use of our Service indicates your consent to the Privacy Policy posted at the time of use. Any such updates will be consistent with the laws and regulations in the countries in which we do business. Your use of the Website or the Services constitutes your agreement to the Policy in effect at such time.

How to Contact Us

If you have any questions or complaints about this Privacy Policy, please contact us at or by sending a letter to Sunquest Information Systems, 3300 E. Sunrise Dr., Tucson, Arizona, 85718, USA (Attention: Privacy Officer).