Integration Dashboard

Track and proactively manage your lab’s EMR interface connections to physicians

Dashboard for managing connectivity and transactions for multiple EMR interfaces connected to your laboratory

Integration Dashboard yields at-a-glance status of physician EMR connectivity for streams of orders and results. Monitor and troubleshoot client EMR connectivity in a straightforward way, and track potentially missing results with a proactive approach to monitoring.

Elevate customer service

Resolve transmission and connectivity errors more quickly with early detection and monitoring

Increase physician satisfaction

Create a positive impression and reduce customer complaints

Drive efficiency

Drill down to individual transactions based on client site, connection type or EMR vendor

Integration Dashboard helps you proactively monitor the status of laboratory connections to multiple EMR interfaces.

Use Integration Dashboard with these Sunquest solutions:

Elevate customer service with greater efficiency

  • Streamline interface connectivity and management
  • Easily add and manage new customers and create a positve early impression
  • Proactively address transmission errors
  • Reduce incoming customer complaints and phone inquiries

View and manage multiple types of EMR connections:

  • Point-to-point
  • Hub and spoke
  • Web services interfaces

Switch between viewpoints as needed for each type of connection, such as:

  • Last filename sent
  • Date and time the last message was uploaded or downloaded
  • Original file name
  • Date and time a result message was sent or received
  • Original file name and ACK (acknowledgement) response

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