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Five Reasons You Should Consider Replacing Your Current LIS with Sunquest

by Jason Anderson | August 14, 2019 | Blog, What’s New

The laboratory is the epicenter of the health system. With approximately 70% of the patient’s record coming from laboratory testing, it’s important that your Laboratory Information System (LIS) remain the backbone of your lab. Some hospitals have found their legacy LISs becoming less able to adapt and unable to meet their needs. No longer is “good enough” good enough. The demand for healthcare organizations to send data to EMRs and connect with medical devices, software, and other HISs is increasing exponentially.

An LIS vendor should, and can, do more than what was traditionally available for managing the lab. With unparalleled experience, and depth and breadth in the lab space, Sunquest offers labs of all sizes the potential to do more.

Below are five reasons why Sunquest is the one LIS provider that supports your lab today – and tomorrow.

1. Our LIS Is Efficient and Easy to Use

Lab professionals must work closely with their LIS daily. While each day brings new challenges, your LIS should not be a common cause of stress among your staff.

Sunquest’s solutions are designed with efficient workflow and patient safety in mind. In today’s labs where staff levels are decreasing, Sunquest’s solutions help minimize mouse clicks and keyboard use, and provide bar-code technology for specimen and patient identification. Our User Experience team works to ensure they provide a streamlined user experience while keeping patients safe.

As a leader of LIS technology for 40 years, our solutions provide efficiencies with day-to-day workflow for your staff to do more with less and expand your abilities to support new initiatives for your organization.

About the author
Jason Anderson Marketing Content Writer
Jason Anderson
Marketing Content Writer

Jason has nearly ten years of experience in healthcare, writing for various lab solutions and products. He is passionate about technology, writing and combining the two to help providers deliver the best in patient care.

2. We Are Innovative

Healthcare is constantly transforming. To stay current, your lab and LIS must remain nimble and flexible. Every year, Clinical Laboratory Improvement Amendment (CLIA) requirements are updated, reimbursement models change, new FDA guidelines are available and more with which you must keep up. Your LIS must be ready to support these changes.

We continue to enhance our solutions to adhere and adapt to the changing healthcare landscape, address the future of lab testing and patient care, address and manage precision medicine, and provide integrated reporting and holistic interpretations of patient results to help care teams diagnose and treat their patients.

Sunquest’s focus is on the lab, and our efforts are to help you do more in and with your lab.

3. Our Solutions Are Easy to Update

Organizations often require an extreme amount of resources for system upgrades. When a system is antiquated, adapting to upgrades is difficult, and training new employees is harder.

Sunquest’s solution upgrades are designed to ease adoption in today’s very busy labs. Sunquest offers web- and computer-based training so that laboratory staff can keep current and proficient at their own pace using the solutions’ new features. Moreover, Sunquest, with Software Testing Solutions (STS), continues to seek easier ways to update your systems.

4. Our Interoperability Solutions Meet Your Needs

With the goal of overall healthcare interoperability, a system that cannot effectively interface with HIS systems is a concern. We understand the needs and workflow of the lab, and offer systems integration that augments the systems with which your lab needs to connect – keeping the lab front and center.

Our experience spans small to large implementations, individual or end-to-end solutions, lab, single-hospital, or large health systems and academic medical centers.

Sunquest has the expertise and knowledge to support your laboratory, interoperability and connectivity needs, including the following:

  • Interfacing: We are experts in integrating multiple data sources to present a more complete and accurate profile for clinical decision-making.
  • Instrumentation: We have a proven history of easily installing instrument interfaces, and we support more than 1,000 instrument vendors.
  • Interoperability: We empower the performance of the lab and the entire health system network through seamless clinician experiences that don’t require complex data management and routing.

5. We Provide Responsive Technical Support and Training

Having a well-trained, knowledgeable and responsive technical support team can make a huge difference in how smoothly your laboratory runs. With a consistent Net Promoter score of greater than 90, Sunquest is dedicated to delivering high-quality support to our customers worldwide.

Support includes routine assistance via cases opened with Sunquest. With an established escalation process, a modern technology portal, an intuitive case management system, an active and helpful client community, an extensive knowledgebase, and an enhancement request change control process based on client feedback, Sunquest’s Client Experience Support team is designed to assist you with providing world-class patient care.

About the author
Jason Anderson Marketing Content Writer
Jason Anderson
Marketing Content Writer

Jason has nearly ten years of experience in healthcare, writing for various lab solutions and products. He is passionate about technology, writing and combining the two to help providers deliver the best in patient care.

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