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Support

Services Support

Our client portal provides a single resource for clients using Clinisys SQ products to log and manage cases, find solutions to issues, access resources and documentation, and much more.

To access the portal, please click here. If you do not have portal access, you may request access via email. Please include your site code, full name, position, contact number, and email address. 

For product support questions, for ApolloLIMS, please contact us here.

And for Clinisys Horizon queries click here.

For Element LIMS support, please click here.

If you are already a client and have a product support question, please contact us at [email protected] or call: 

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Clinisys iMentor

Our dedicated training platform delivers up-to-date, intuitive and easy-to-use e-learning modules for Clinisys SQ solutions. Access role-specific, online training for new hires and release-specific courses for experienced employees, to get the most out of your Clinisys systems.

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Juul Boes

Clinical biologist and Laboratory Director

Laboratory AZ Turnhout en AZ Herentals, Belgium

Clinisys really takes into account the wishes of the customers. They realize solutions in a relatively short term. That is quite unique.