Integrated Clinical Environment (ICE)

"Sunquest ICE is a critical system within the Trust and primary care. The electronic discharge project has been a huge success and we have deployed clinical forms to capture data with ease."- Trevor Hine, Pathology IT Manager, The Royal Liverpool and Broadgreen University Hospitals NHS Trust

Advanced electronic ordering and results for diagnostic testing

In use at more than 60% of acute NHS Trusts, Sunquest ICE® has 5,000 direct-access connections with primary care IT systems and provides the most robust communication system for your diagnostic information.

  • Optimize order utilisation with Web-based submission of order requests and questions and ensure the appropriate information is captured up front
  • Provide easy, Web-based access to diagnostic results
  • View and share patient information quickly and easily with other Trusts or ICE systems using Sunquest ICE
  • Alert providers to patient issues with proactive alerting

Sunquest ICE offers a scalable solution from a single department to system-wide use. The system can be used in departments without existing clinical information systems, across entire health networks integrated to other clinical information systems or as a standalone system. Highly configurable features provide safe, efficient and easy-to-use for general practitioners and clinicians requesting laboratory tests, radiology exams, therapies or any other service.

  • OpenNet – view and share patient information quickly and easily with other Trusts or ICE systems. By searching and validating on demographics for a patient, OpenNet retrieves results for display, allowing easy transition between patient reports.
  • Service Provider List - available for electronic ordering for any and all departments within the hospital.
  • Clinical Forms Toolkit – easy creation of electronic clinical forms to enhance your requesting workflows. Ensure completion of clinical assessments to meet CQUIN targets.
  • Discharge (clinical correspondence) – allow clinicians to compile a discharge letter for a patient during their inpatient stay and send the letter to the GP’s Practice System. Meet UK guidelines for an immediate discharge summary to the doctor within 24 hours.

Sunquest NHS Award


Sunquest ICE: Available for the desktop or mobile device

  • Rules engine for appropriate requesting
  • Image annotation
  • Lab-ready labels and pass-through numbering 
  • Report analyser to alert users of specified results
  • Report acknowledgement 
  • Integration with sexual health systems for secure and anonymised workflows

~Dr. Muhammad Butt, Consultant Diabetologist, Peterborough City Hospital

It enables me to order everything I require for my patient, which also includes Pathology and Haemotology requests, from within one screen. It is stress free and saves me a lot of time during my workday, especially when all of my patient results can be viewed at once. ”

Dr. Muhammad Butt, Consultant Diabetologist, Peterborough City Hospital