Behind each and every outreach sample is a patient and a client demanding accurate, timely results and excellent customer service. Many of the valuable features available in Sunquest Laboratory that are designed to help service your inpatient business will also help you succeed with outreach:
- Patient and episode management ensures services are reported and billed properly
- Call queue manages outbound calls based on your rules
- Automatic reports to office-based printers and fax machines on the client’s schedule
- Fee schedules customized based on location or physician
- Automatic charge capture enables client invoices or it can transmit charges to enterprise billing system
Grow with confidence
Sunquest Information Systems solutions have the flexibility and proven success record that you need to confidently expand your business. You'll find these additional capabilities will scale to meet your requirements:
- Advanced order management including online standing order
- Foreign specimen numbers are accepted
- Client service call tracking by sales and marketing territory
- Financial solution scales to generate client invoices only or can perform full services of 3rd party claims submission and direct patient billing
- Web-enabled order entry and result inquiry.
- Courier route management optimizes specimen pickup
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