Order communications for wards, clinics and GPs

ICE Requesting provides a web-based service that enables pathology requests to be made from wards, clinics and GP surgeries. The system employs rules to ensure only appropriate requests are made and full information is available to the lab. Interfaces are available for all LIMS. Requests can be made for all specialties. The system caters for clinics and phlebotomists. Radiology ordering is also available with interfaces for most RIS. Trusts have also adopted the system for use in other areas such as physiotherapy, ambulance ordering, assault surveys etc. The application also provides web services links and makes use of mobile technologies such as tablet PCs and PDAs to allow access at any level.

Features and benefits include:

• True system to system connectivity allowing complete and accurate order entry using the best available technologies.
  Fully definable test configuration allowing individual departments to create comprehensive order catalogues available to primary, secondary or both sectors.
• Fully integrated with ICE Reporting allowing comprehensive demand management based on previous requests and results.
• Request tracking from point of request through to result issue as well as incoming request monitoring.
• Request numbering options allowing sample ID assignment at point of request.
• Customised request forms for both primary and secondary care, allowing the use of label printers, pre-labeled sheets and plain A4/5 if required.
• Significant component in the proven Sunquest Lab2Lab™ solution providing region wide pathology networking services.

ICE Requesting sits seamlessly alongside ICE Reporting and ICE Messaging allowing a full and comprehensive web based service for both Primary and Secondary care. Currently in use in over 60 acute Trusts and being accessed by almost 1000 GP practices, ICE Requesting is the proven solution for Order Communications.