Sunquest Outreach Advantage is Your Advantage!

Nearly 80% of U. S. hospital laboratories manage an outreach business line, and most of them report that they don’t have the connectivity and business intelligence required to compete for high-dollar clients, monitor operational trends, and assess profitability[1].  It’s clear that the right technology enables and supports business growth, efficiency, insight and brand recognition.

Laboratories using Sunquest Outreach Advantage solutions consistently report achieving significant growth in volume along with increased revenues. They are able to achieve greater efficiencies and advances in accuracy, helping to bypass the need for adding staff as their business grows.

Whatever the scale of your outreach program, Sunquest's flexible Outreach Advantage tools can be customized to fit your business needs. You will gain the ability to track and monitor couriers and specimens, track problem calls to ensure timely resolution, monitor service trends and provide customized printed reports. Seamless connectivity and communications between physicians and your lab are achieved through direct web ordering and result viewing, or by integrating vital lab data directly into office electronic medical records systems (EMRs).  Tracking specimens from the point of collection has a positive impact on patient safety by reducing the risk of lost or delayed specimens.

Combining Sunquest Outreach Advantage and Clinical Financial rounds out your outreach business management solution, adding the ability to define client specific fee schedules, client invoicing and tracking, and even patient billing and third-party invoicing if your business requires it.